Privacy Policy

Last updated: 12/29/2025

Introduction

NexusEd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Information We Collect

Account Information

When you register, we collect your name, email address, password (hashed), and role preferences (learner, teacher, or both).

Profile Information

You may provide additional details such as subjects of interest, current skill level, learning goals, availability, and preferred learning style.

Learning Needs & Content

We store the learning needs you post, messages you send, collaboration session data, and any content you share on the platform.

Usage Data

We automatically collect information about how you interact with the platform, including pages visited, features used, and timestamps.

How We Use Your Information

To provide, maintain, and improve our services
To match you with peers and teachers based on your learning needs
To facilitate communication and collaboration sessions
To process payments and manage bookings (for teacher services)
To send you notifications about matches, messages, and platform updates
To analyze usage patterns and improve our matching algorithms
To ensure platform security and prevent fraud

Data Sharing & Disclosure

We do not sell your personal information. We may share your data in the following circumstances:

With matched users: When you accept a match, relevant profile information is shared to facilitate collaboration.
Service providers: We work with trusted third parties for hosting, payment processing, and analytics (all bound by strict confidentiality agreements).
Legal requirements: We may disclose information if required by law or to protect our rights and safety.

Data Security

We implement industry-standard security measures to protect your data, including encryption, secure authentication, and regular security audits. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

Access and update your personal information
Delete your account and associated data
Opt out of non-essential communications
Request a copy of your data

Children's Privacy

Our platform is not intended for users under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@nexused.net.